Everything you need to send SMS well
From a one-off reminder to a scheduled campaign for thousands of people, with the tools to handle replies, opt-outs and reporting.
Send to one person or thousands
One send form handles everything. Pick contacts, whole groups or paste numbers, write your message, and send now or later.
- Import contacts from a CSV file into groups, with your own custom fields
- Schedule a send for a date, time and timezone, and cancel it any time before it goes
- Duplicate numbers are removed automatically
- Save messages you send often as templates
- A length calculator shows characters and message parts for standard and Unicode text
Messages that read like you wrote each one
Add merge fields and realay fills them in for every recipient when the message is sent.
- Built-in fields for first name, last name, mobile, email and birthday
- Your own custom fields, such as booking time or account number
- Works in the dashboard and through the API
Replies go where they are useful
Send from a dedicated number and people can reply. Every reply lands in your inbox, and keyword rules can act on it for you.
- Auto-reply to a keyword such as INFO or HOURS
- Forward replies to an email address or a mobile
- Add the sender to a contact group, so people can join a list by text
- Opt people out when they reply STOP
- Post replies to your own system with a webhook
Ask us for a dedicated number for your account.
Branded pages for your messages to link to
Build a mobile page in a few steps, put its link in your SMS, and see how it performs.
- Opt-out pages add the visitor's number to the opt-out list you choose
- Sign-up forms add new contacts to a group, with your own fields
- Call-to-action pages show your brand, then send people on to your website
- Your colours, logo and link preview text
- Views, submissions, conversion rate, and a breakdown by country and device
Short links and click analytics
Long web addresses eat into your character count. Turn on link shortening and realay swaps each link for a short one when the message is sent.
- Every link shortened automatically, in the dashboard or through the API
- See who clicked, when, and from which country and device
- Clicks can be pushed to your own system with a webhook
Respect every unsubscribe
Keep your opt-outs in one place and let realay check them for you when you send.
- Numbers on your opt-out list are filtered out when you send from the dashboard
- Several opt-out lists, with one set as your default
- Numbers arrive from STOP replies, opt-out pages, the API or by pasting a list
- See where each opt-out came from, and download an opt-out report
Send as your brand name
Request an alphanumeric sender ID, such as your business name, for each country you send to. We review it and let you know when it is ready.
- A guided form for Australian sender ID registration
- Track each request from submitted to approved
- Or send from a phone number, where the country allows it
Know what happened to every message
Your dashboard shows what you sent, what was delivered and what failed, day by day and country by country.
- Delivery rate and daily totals at a glance
- Delivery and opt-out reports for any date range, downloaded or emailed to your team
- Full message history with the status of each message
- Webhooks for delivery receipts, replies and link clicks
One account for the whole team
Give each person their own login, and keep billing simple.
- Team accounts with sub-users you add and manage
- Share one balance across the team, or give members their own
- Top up by card from the dashboard, with low-balance alerts by email
- Monthly invoicing for larger accounts
- Email alerts when your account is used from a new device
Try it on your own messages
Every feature is included on every account. No credit card and no contract.